HOLIDAY SALE UPDATE NOVEMBER 1, 2021: Our sale applies to full-priced orders placed during the sale dates. Previous orders cannot be discounted. The sale cannot be used in conjunction with previous promotions or coupons. We have extended our returns time for orders placed between November 1 and December 15, and these orders will have 60 days to return. Please know, all orders and returns will be processed as efficiently as possible. The USPS and FedEx may be experiencing seasonal delays, however, we’ll always try our best at STH to ship your order ASAP.
SHIPPING TIME – DOMESTIC AND INTERNATIONAL
We provide free U.S. shipping and returns via the United States Postal Service or FedEx Ground. Orders ship within approximately 2 to 3 full business days, not including the weekend, holidays, sales, or during Covid-19. This standard processing time allows the warehouse time to pick, pack, and ship your order correctly. For free U.S. shipping, the arrival time is an estimated 5 – 7 business days. If you have special requests like signature confirmation, insurance, or PO box addresses, feel free to reach out with your order number and we’ll try our best. International shipping time is generally 2 additional weeks but can take longer depending on each country’s mail system. International orders ship via the USPS (which transfers mail to your country’s government mail) or FedEx. Tracking information is a guide only, and may need time to update. For international customers, once a package leaves the U.S., we are only able to track a package using the same tracking number you will be issued. Please check with your country’s guidelines about tracking and shipping times, etc. We ask our customers to please be patient and give your order sufficient time to arrive. We will always try our best.