HOLIDAY UPDATE: Dec 5, 2020. Please allow for processing and shipping delays during the holiday time and Covid-19. We will work as fast as possible pulling, packing, and shipping your order. We are extending our returns deadline. Returns will be accepted within 30 days for refund, or 60 days for exchange / store credit. The USPS and FedEx are experiencing delays during this time. We will always try our best.
We provide free U.S. shipping and returns via the United States Postal Service and FedEx Ground. Orders can usually ship within approximately 2 to 3 business days, not including the weekend, during holiday times, sales, or during Covid-19. This standard processing time allows the warehouse time to pick, pack, and ship your order correctly. For free shipping, the arrival time within the U.S. is an estimated 5 – 7 business days. International shipping time is generally 2 additional weeks but can take longer depending on each country’s mail system. International orders ship via the USPS (which transfers mail to your country’s government mail) or FedEx. Tracking information is a guide only, and may need time to update. For international customers, once a package leaves the U.S., we are only able to track a package using the same tracking number you will be issued. Please check with your country’s guidelines about tracking and shipping times, etc. We ask our customers to please be patient and give your order sufficient time to arrive. We will always try our best.